When it comes to seeking mental health services, many individuals still feel hesitant about traditional in-office therapy for a number of reasons, ranging from stigma to inconvenience. However, online counseling may be a more desirable option for some people. Here are some benefits of using online counseling services. 1. Increased Privacy and Confidentiality Seeking professional help for personal issues can be a difficult decision for many people. There are often concerns about confidentiality and privacy, as well as the stigma that is still attached to mental health.